Why I need a VPN?
• Security: It encrypts your internet traffic, making it difficult for others to intercept and read your data.
• Privacy: A VPN hides your IP address and online activities from your ISP and other third parties, protecting your online privacy.
• Anonymity: By connecting to a VPN server, you can appear as if you're accessing the internet from a different location, enhancing your anonymity online.
Is it safe?
We use SSL to encrypt your internet data. Your data is undecipherable to prying eyes while in transit. Moreover, we do not collect, log, store, share any data log belonging to users, please feel safe to use our product.
How to switch server location?
Choose the country or city you want, then VPN will connect to the fastest server in the region.
Can CoolVPN Pro make me completely anonymous online?
While VPNs provide a higher level of anonymity by masking your IP address and encrypting your data, they don't guarantee complete anonymity. Other factors, such as your online behavior and the websites you visit, can still be used to identify you.
Can't connect or speed is slow.
Connection problem is affected by many factors, you can try:
• Upgrade CoolVPN Pro to the latest version
• Check your Wi-Fi or celluar network signal and status.
• Reconnect VPN.
• Connect to server in nearby regions.
How to upgrade CoolVPN Pro?
Google Play and AppStore will automatically keep your CoolVPN Pro up to date. You can manually download the Android APK at https://coolvpn.cc
Can't find the server you want?
CoolVPN Pro has deployed servers in over 45 countries or regions, if you need more regions, please contact us.
How to get Premium membership?
You can subscribe to Premium membership in the CoolVPN Pro App, or visit CoolVPN Pro official website for details: https://www.coolvpn.cc
How to cancel a recurring payment?
In order to cancel the automatic renewal of your subscription, you need to go to the Google Play, AppStore or the CoolVPN Pro website. You cannot cancel your subscription within the CoolVPN Pro app.